Ivory Swan Lace Headpiece

Shipping Policy.

1. Carnivel does offer FREE DELIVERY with any purchase, depending on global area zone.

​2. Further Delivery Charges Apply, carriage and insurance costs are the responsibility of the buyer and are payable at the time of purchase or placing the order if required. Any transport of the goods, is at the full risk of the buyer and it is recommended that the goods be insured in transit.​

3. Carnivel standard delivery times are between 7 - 14 business days, depending on location. Express service is possible but charges may apply, email confirmation will be offered prior purchase to confirm time frame.​

4. Sales Tax, Import Duties and Custom Clearance Charges may apply when you are shopping outside Australia.​

5. ( GST ) Goods and Sales Tax Charges apply when you are shopping within Australia. The 10% GST charge is INCLUDED on any advertised retail price or when purchasing any Carnivel Products Online .​

Please note:

Part of Carnivel's unique online shopping experience and assurance is that, you can book a Virtual Live Appointment with our consultant, anytime before and after your purchase to assist with viewing of the design, your size confirmation and measurments, how to wear the products and personalised styling.  

Size Guide

- Visit our menu (size guide chart), to compare and the 3 easy steps on how to know your standard size and provide your standard size in your Country of Origin.

CHANGE OF MIND POLICY: 

1. Please choose Carefully as CARNIVEL strictly does not accept refunds for change of mind from the customer. Change of mind refers to any form of a request of Cancellation. Such as Design, Colour, Length, Shape, Personal Reasons, Event cancellations and any personal request or reason on all customer orders and purchases. Change of Mind ​

2. Credit Notes can only be issued and Valid if Head Office Carnivel Team approves in writing.​

3. Credit Note will be at the equal value of amount received for the original purchase/order, to use within 12 months from issue Date. ​

4. Please Note Credit Notes are not Redeemable for Cash and must be used at an equal or higher value for a new purchase.​

5. All goods go through a strict quality controlled process and thoroughly checked prior delivery, to ensure you recieve your beautiful "One of Masterpiece"

6. Full Terms and Conditions Apply

Care Instructions:

Do not dry Clean.

Do not iron.

Light steam only

Hand Spot Clean / Wash and Air out Only.

Please note:

Part of Carnivel's unique online shopping experience and assurance is that, you can book a Virtual Live Appointment with our consultant, anytime before and after your purchase to assist with viewing of the design, your size confirmation and measurments, how to wear the products and personalised styling.  

Size Guide

- Visit our menu (size guide chart), to compare and the 3 easy steps on how to know your standard size and provide your standard size in your Country of Origin.